Support

We’re never too busy to help.

Peak Engagement technical support provides timely and effective resolution to customer and partner support requests. To contact technical support, please register all incidents via our customer portal or our toll-free support line. Information about Peak Engagement support options can be found in our Peak Engagement Support Policy and SLA. Get support   For critical issues, please phone the Peak Engagement phone support to speak with a support engineer. Peak Engagement: +1 855-458-3783 option 2

Support calendar

  Peak Engagement provides technical support Monday through Friday, 08:00–17:00 US Central Time, with the exception of the following holidays:
    • New Year’s Day (Tuesday, January 1, 2019)
    • Memorial Day (Monday, May 27, 2019)
    • Independence Day (Thursday, July 4, 2019)
    • Labor Day (Monday, September 2, 2019)
    • Thanksgiving (Thursday, November 28, 2019)
    • Day after Thanksgiving (Friday, November 29, 2019)
    • Christmas Eve Holiday (Tuesday, December 24, 2019)
    • Christmas Holiday (Wednesday, December 25, 2019)